![]() If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will try to help you to solve the customs clearance problem but not resend a new package again because it will not arrive either. Some packages may also have customs clearance problems and can not be delivered to the destination because of a certain country's customs policies. Packages that shipped from the USA can be returned to the seller's local warehouse but customers will have to pay for the shipping fees which are the shipping costs from sellers to customers, we will also offer a full product refund when the returned product has not been used or damaged. Refunds cannot be accepted if sellers have sent the correct product to customers in good condition, and as described. ![]() We do not recommend customers to return the marketplace item because the cost of shipping back the item may be even higher than the value of the product itself. Any item that is returned more than 30 days after delivery.Any item not in its original condition is damaged or missing parts for reasons not due to our error.CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Electronic parts and items are not returnable if products are opened or used. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. This includes: face masks, face shields, gloves, table shields, alcohol, and hand sanitizers. Notice: PPE products are not subject to our return policy and may not be returned.
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